Why I switched from SurveyMonkey to SurveySparrow

When on the lookout to start an encounter management program, there are a number of issues to maintain in brain. A good survey device is a top rated precedence for any business enterprise wanting to get into the opinions game. When you uncover the appropriate instrument to assistance you gather responses simply and assess the information, then a smaller part of your get the job done is accomplished. But then you would want the tool to help you ace your mission yet continue to be affordable and flexible.


Why I switched from SurveyMonkey to SurveySparrow


Why we made a decision to go away SurveyMonkey

The higher than traces summarize our working experience with SurveyMonkey. While the online survey software was mostly adequate for our business needs, it did not exceed our anticipations of an excellent platform.


To begin with, SurveyMonkey doesn’t give a no cost demo to its users. While a totally free system is accessible, it has its share of limits.



In contrast to other study tools acquiring just about the exact same options, SurveyMonkey is way overpriced. The instrument tends to overwhelm its customers with its dear and cluttered options.


Thinking of the higher than aspects, we started off wanting for SurveyMonkey possibilities. Inside a short time, we switched from SurveyMonkey to SurveySparrow, and the journey’s been wonderful! Get into SurveySparrow Vs. SurveyMonkey, shall we?


SurveySparrow - Your all-in-one Customer Experience Management Platform


Things we cherished about SurveySparrrow


1. Intuitive Builder

SurveySparrow lets buyers build good and beautiful surveys for any reason and in any language. We observed these items standing out within the study builder.

  • The expertise administration instrument presents different study sorts, including traditional, chat, 360-diploma suggestions, NPS, and offline surveys.
  • Their 25+ question forms assortment from Heatmap, Matrix, Many, and Picture Selection to Payment, Add, and a lot more.

  • In-created visualization logics like the Skip and Show logic deliver the most effective stop-user knowledge. Their hottest preference-degree logic is also a blessing.
  • Capabilities like respond to piping, voice transcription & sentiment evaluation are positive to offer you with a seamless working experience (You will undoubtedly want to know more about them much too!).
  • The main emphasize – Highly customizable surveys that give consumers the finest decision of fonts, shades, themes, and a lot more.
    The platform’s full with the capability to set expressions and variables.
  • Multi-product compatibility of surveys is really worth the point out here.


SurveySparrow - Your all-in-one Customer Experience Management Platform


2. Customizable dashboards

SurveySparrow’s distinctive and lively dashboards help consumers examine and correlate study knowledge promptly, aiding corporations arrive at improved decisions with much ease. Some dashboards we identified attention-grabbing:

  • Government Dashboard will help buyers visualize survey knowledge very easily. Customizable widgets inside of these dashboards aid stand for information and facts in an appealing and effective way.

  • Manager and Admin Dashboards inside their 360-diploma feedback resource manual stakeholders in the ideal way.
  • The out there widgets consist of horizontal and vertical bar charts, stacked charts, donut charts, line charts, craze charts, word clouds, journey charts, and additional.



3. 600+ ready-to-use templates

With these pre-made templates, consumers can create surveys for any purpose in just a couple of clicks.


You are totally free to make your personal survey, correct from scratch also! Keep these things in head:

  • It arrives in a one particular-issue time format.
  • You’ll appreciate the customization possibilities of the structure things in every single template.
  • Also, study templates are accessible for online video surveys, chat, and typical forms.


SurveySparrow - Your all-in-one Customer Experience Management Platform



If you’re someone who thinks in placing out things your brand’s way, then SurveySparrow is likely to support you achieve that 100 %! I’ll explain to you how:

  • SurveySparrow’s Personalized domain aids you remove SurveySparrow from your survey URL.
  • Their customized CSS will enable you with the very best study customizations achievable.
  • You also get to retain model identification at different concentrations, including fonts, hues, logos, and whatnot.



5. Insightful studies

A pre-requisite for any study device! Their offerings on the claimed facet consist of:

  • You can create various reports utilizing your study responses and metrics.
  • The added ability to established unique filter groups to see responses.
  • Incorporate tags to responses and use filtering or prioritization or create workflows.


SurveySparrow - Your all-in-one Customer Experience Management Platform


6. 1500+ integrations


  • Highly developed integrations by way of Zapier and native integrations, together with Salesforce, Zendesk, MailChimp, Energy BI, Microsoft Teams, HubSpot, and more.
  • These present rapid and easy answers to the people.



7. Simplicity of use

Being a no-code platform, this SurveyMonkey substitute is uncomplicated to use and allows with straightforward study creation and examination. What we beloved with the platform:

  • Neatly organized survey builder, which is quick to fully grasp and use.
  • A distinct landing webpage that guides consumers on their sought after path.
  • The potential to preview surveys just before rolling them out.
  • Support centre, which features content on just about all attributes inside the platform.
  • A local community that addresses consumer issues.



What SurveySparrow does greater than SurveyMonkey

Allow me set it this way, SurveySparrow has the edge over SurveyMonkey when thinking of many things. Here I have produced a listing of every thing SurveySparrow does way superior than SurveyMonkey.


A 14-working day totally free demo

SurveySparrow’s 14-day absolutely free demo is your finest likelihood to deep dive into the system and explores all attributes, together with the top quality ones. This is huge when compared to SurveyMonkey’s primary free strategy, where by you get 10 inquiries and 100 responses for free. SurveySparrow does not inquire you for any credit rating card information. There are no concealed rates in anyway.


SurveySparrow - Your all-in-one Customer Experience Management Platform


Uncomplicated on the pocket

SurveySparrow will charge you 50% much less than SurveyMonkey, with several supplemental options and month to month billing strategies. You can have a seem at their pricing page (which has every detail, by the way) and see what I’m chatting about.


A neat resource

Unlike SurveyMonkey, SurveySparrow has been developed so that users can discover most of the resources (and question types) with as relieve and as minor assistance as achievable. No muddle, easy navigation!


Personalize your way to mirror your intent

Be it your study or studies, SurveySparrow is very well open up to white labeling options. In the meantime, SurveyMonkey branding appears pretty much in all places, and finding rid of it is a obstacle even with remaining on a quality plan.


SurveySparrow - Your all-in-one Customer Experience Management Platform


Client assist, test!

SurveySparrow features end users round-the-clock technical help (dwell chat, e mail, and cell phone) apart from their aid centre and knowledge base. Having said that, with SurveyMonkey, there is no cellular phone assistance until you are on the platinum system ( $1000+ per yr). There is not considerably pleasure even when you take into account their e mail help. SurveySparrow, that’s why, is a person of the best SurveyMonkey rivals obtainable!


When it will come to selecting on an online survey software, pick sensibly, and you are going to switch out to be wonderful to your viewers. When producing a change, be positive to take a look at all the platform’s characteristics. Make it a issue to check out SurveySparrow, and you’ll know why we created the change.